Data Security for Recruiters: How to Keep your Clients Safe

Rising Cyber Threats and the Impact on Businesses and Recruitment Agencies

The rise in hacking and data breaches continues to dominate headlines in 2024. High-profile incidents, like the recent data breach that affected organisations including Latitude, Optus and Medibank, highlighted the growing sophistication of cyberattacks.

These breaches resulted in the personal data of compromising personal information and impacting up to 9.8 million people, almost 40% of the population. The ripple effects of these attacks include billions in financial losses, legal ramifications, and increased risk of identity fraud for affected customers.

Such incidents emphasised that no industry or organisation is immune. Recruitment agencies, in particular, remain prime targets due to the sensitive and valuable data they manage. From personal information about candidates to payroll and banking details for temporary or contract workers, agencies hold a goldmine of data that cybercriminals are eager to exploit.

Why Hackers Target Recruitment Agencies

Hackers often view recruitment firms as the "backdoor" to larger corporate players. By breaching an agency, they can gain access to detailed personnel records worth significant amounts on the black market. For recruiters, these breaches are costly, not just in financial terms but also in lost trust among clients and candidates. The aftermath can lead to reputational damage and secondary losses as clients take their business elsewhere.

New Challenges in Data Security for Recruiters

In 2024, evolving workplace dynamics and technological advancements have added layers of complexity to data security:

• Remote and Hybrid Work Models: With employees accessing sensitive data from multiple devices and locations, the risk of breaches has multiplied.
• Increased Reliance on Technology: The rise of AI-driven recruiting tools, predictive analytics, and cloud-based platforms introduces additional vulnerabilities.
• Device Security: Something as simple as using an outdated smartphone or leaving a laptop unattended in a coworking space can lead to severe consequences.

Recruiters must address these risks while balancing the need for flexibility and productivity.

Practical Steps for Securing Recruitment Data

• Adopt Robust Authentication Practices: Implement two-factor authentication (2FA) for accessing sensitive accounts and systems. This ensures an additional layer of security beyond just passwords.
• Regular Security Training: Educate your team on recognising phishing attempts, avoiding suspicious links, and securely handling data.
• Device and Network Security: Ensure all devices used for work are updated with the latest security patches. Avoid unsecured public Wi-Fi networks, and use encrypted connections whenever possible.
• Secure Physical Data: Printed documents like resumes should be stored securely, and shredding should be standard practice for disposal.
• Control Data Sharing: Limit who can access sensitive data, and always verify the recipient's identity before sharing any information.

Leveraging Trusted Partners for Data Security

Managing data security in-house can be overwhelming. Many recruiters are now turning to trusted partners like Oncore for comprehensive support. Oncore provides workforce management and payment solutions backed by industry-leading security measures:

• Advanced Encryption: Client data is encrypted using AES-256, a gold standard in cybersecurity.
• Certified Data Centers: Secure storage in AWS and Azure Australian data centres, certified to ISO 27001, 27017, 27018, and 9001 standards.
• Advanced Infrastructure: Web application firewalls, intrusion prevention systems, and integrity monitoring protect our systems.
• Proactive Threat Management: Regular vulnerability scans, third-party penetration testing, and advanced intrusion detection systems ensure maximum protection.

By aligning its practices with global security standards, Oncore empowers recruiters across Australia and New Zealand to operate with confidence in an increasingly risky digital landscape.

Stay Vigilant in 2024

Cyber threats continue to evolve, and complacency is not an option. Whether you're an independent recruiter or part of a larger agency, prioritising data security is critical to protecting your clients, candidates, and your reputation. Proactively addressing vulnerabilities and partnering with experts ensures you're not just reacting to threats but staying one step ahead.